Attention Channels
S3 CACEIS Colombia S.A., Sociedad Fiduciaria

Client Service

Reclaims, cancelations, suggestions inquiries, or general information, can be reported and/or requested in the following e-mail: SCCservicioalcliente@s3caceis.com.co.

Likewise, you can contact our client service team at the following telephone number +57 601 743 42 22.

Service hours:

From Monday to Friday and from 8:30 to 18:00 Colombian time, except on weekends or holidays.

Our street address for courier matters:

Calle 93 A No 13-24, Office 301, Building QBO, postal code 110221, Bogotá, Colombia.